Some Common Questions Answered

What size jobs do you accept?

Whether you are a small home-based enterprise or a large corporation, we can provide the same quality service to your door.

What if I only need to use your service as a one-off?

Whatever your requirements, SDR can meet your needs with the highest standards of security and compliance.

As well as paper we have other types of confidential waste like computer discs and so on. Can you handle these?

SDR use large heavy-duty industrial shredding systems, that destroy anything from paper and magnetic media to off-spec products.

What constitutes confidential information?

All businesses produce different types of confidential waste, all of which could be extremely costly if they ever fell into the wrong hands.

Some examples of these confidential materials include:

  • Customer lists
  • Financial records
  • Computer printouts
  • Medical records
  • Personnel files
  • Sales statistics
  • Account records
  • Legal documents
  • Advertising misprints
  • Cancelled cheques
  • Tax records
  • Invoices
  • Price lists
  • New product proposals
  • Correspondence and memos
  • Credit card receipts
  • Inventory lists
  • Outdated business records
  • Competitive information

How can we be sure our important company data doesn’t fall into the wrong hands?

SDR staff are all security vetted to BS7858 standard so you can be sure anybody handling your confidential material has been properly checked. All our vehicles have a live satellite tracking system installed. All material is offloaded inside a secure warehouse, protected by alarms and restricted entry system.

How do you dispose of shredded materials?

SDR recycle shredded material wherever possible. Paper is baled and sent away for reprocessing whilst plastic and miscellaneous materials are sent to a power generation facility as fuel.

How do we know when our material will be destroyed?

SDR commit to destroy all material either on-site or within 24-hours of collection. Customers are welcome to witness destruction in person at our destruction centres.

Where do we store confidential materials that are waiting to be shredded?

SDR provide customers with locked security consoles to safely store confidential waste before it is shredded. They blend in with any office space and are placed in convenient locations throughout your workplace. For added security, only one designated contact within your organisation has a key to access your consoles.